911 Information

911 can save your life and you can help save lives too!

When To Call 911

Call 9-1-1 to:

stop a crime
report a fire
save a life
in any EMERGENCY situation whenever police, fire or ambulance assistance is required immediately

 If you are unsure, call 9-1-1 and the communicator will make the final determination

Do NOT Call 9-1-1 to:

report a hydro outage
check weather or highway conditions
obtain government information
for directory assistance
for information about school closings, road conditions, directions, etc.

Use these numbers instead:

1-888-310-1122 - O.P.P. 24 hr toll-free
1-800-222-TIPS (8477) - Crimestoppers
1-800-268-4686 - MTO Road Info.
4-1-1 - Directory Assistance
1-888-310-1133 - O.P.P., TDD/TTY telephone for the deaf

Your 911 call will be answered...

"911, Do you require Police, Fire or Ambulance"

When you reply with one of the above you will be instantly transferred to the agency you requested.

When you call 911 to report an emergency, the Communicator will ask you these basic questions:

"Where is this happening?"
"When did this happen?"
"What is happening now? why?"
"Who is involved?"
"Did you see any weapons or any mention of weapons?"